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2008 News Releases

August 20, 2008       WEB HELP DESK LAUNCHES VERSION 9 CROSS-PLATFORM HELP DESK SOFTWARE
Cross-Platform Web Help Desk Software Version 9 Combines a More Refined User Experience with Multi-Tiered Approval Workflow and a Revolutionary Approach to Asset Management Through Plug-In Architecture...


February 15th 2008       WEB HELP DESK - DISTRIBUTION & LOCALISED SUPPORT EXPANDS INTO EUROPEAN MARKETS
As the technological needs of the European Union grow, many non-EU based software companies are working hard to expand distribution to meet the increased demand. One such company, MacsDesign Studio LLC, is pleased to announce a new distribution agreement with U.K. based UniPress Software Limited....


February 9th 2008       WEB HELP DESK NO ASSEMBLY REQUIRED! - A sneak peek at Version 9.0
Setting up a help desk system has never been easier and with revolutionary new features set to release in Web Help Desk's version 9.0 software in Q2 of 2008, you've never been closer to a perfect service desk application!...


2007 News Releases

November 9, 2007       INDUSTRY LEADING WEB HELP DESK TOPS 700 CUSTOMERS
MacsDesign Studio LLC, developer of the highly successful Web Help Desk technical support software, recently reported a key account acquisition milestone of more than 700 customers...


March 6, 2007        WEB HELP DESK 8 PLATFORM UPDATE
MacsDesign Studio, LLC today released an update to its highly successful Web Help Desk technical support software. Designed for education and enterprise customers, Web Help Desk version 8 platform introduces a column set widget, bulk action editor and a single click quick ticket widget, among others...